Role: IT Helpdesk (Japanese Speaking)
Industry: Information Technology
Location: Cyberjaya
Remuneration: Basic Salary + Allowances+ Contractual Bonus

JOB FUNCTIONS:
1) Provides 1st and 2nd level Service Desk incident management and case handling through to successful resolution on in-scope products, services and processes for supported customers.
2) Responsible for logging 100% of all calls, emails, faxes into the call management within designated Service Level time frames.
3) Capable of maintaining a high-resolution rate whilst working to service level agreements.

Job Detail:
• Open for fresh graduate
• Must able to Speak/ Read and Write in Japanese Language
o Native Japanese
o Non-Native Japanese (Minimum JLPT N2)
• Flexible and able to adjust to the fast-paced IT environment and user requirements
• Willing to work in shift rotation/weekends (5 days work 2 days off)
• Follow Japan Public Holiday

Interested Candidates Kindly Whatapps Your Resume to 013-884 6613