岗位：韩文/日文客服
-掌握区块链、虚拟货币、交易所的理论知识和操作方法
-专业解答、处理客户的在线咨询和投诉
-致力于提高客户的交易体验和满意度
-客户群的管理和问题解答
-客户常见问题的定时更新
-高效积极的跨部门合作
岗位要求:
-大专或以上学历
-英语流利或者中文,日语，韩语流利，有客服经验者优先考虑，
-日本人和韩国人优先
-对区块链或金融交易感兴趣
-认真负责，学习能力强，有抗压能力

Responsibilities:
 Be proficient in Blockchain/Crypto currency as well as kept up-to-date on general market conditions in order
to engage clients over the chat/phone.
 Be familiar with company’s trading platform and provide clients with first class trading experience.
 Diligently and effectively manage and follow up the enquiry/complaints of the current/prospective clients.
 Understand customers’ feedback and needs in order to provide constructive feedback to managements.
 Continuously seek for improvement to enhance team’s performance and work efficiency. Requirements:
 Preferable tertiary education with financial/programming background.
 Minimum of 1 year of customer service/sales experience within the financial industry is preferred.
 Fluent in ENGLISH or Chinese or Japanese or Korean
 Japanese or Korean prefer
 Good interpersonal, communication, organizational and problem solving skills.
 Self-motivated and able to work independently in a dynamic environment.
 Fresh graduates are also encouraged to apply