コンタクトセンターのシステムを考えたりする仕事となります。
氏名、電話番号、アドレス、面接書を添付して頂ければご連絡させていただきます。


任职要求：
5- 7 years of relevant business experience (post college degree) preferably focused on contact center operations (internal, outsourced, shared, etc.) or Technology; or Digital project.
Passionate about possibilities in digital transformation, product development and technology; analytics, technology & automation
Knowledge and Implementation of Analytics tools – Power BI, SRSS, SAS and Tableau
Capabilities within project management and delivery, while also having a commercial awareness of business and digital project needs;
Experience using Microsoft Visio and Microsoft Office;
Good to resolve problem in a fast-paced environment.
Superior client facing sales and conversation skills and presence to interact with senior executives and front-line employees;
Certified white belt, yellow belt and green belt six sigma will be a plus;
Excellent Management of English and other languages will be a plus.
Experience at a top tier consulting firm (recognized as the Big 5) with a specialization in contact center domains, including; process mapping, technology, strategy, people, operations, finance, etc; would be a plus.