Security Operations Center Technician - Cambridge, MA
Start Date: ASAP
Type: Full-Time Direct Employment with V&A Client
Remote or Onsite: On location at the Client’s site 100% of the time. No telecommuting or remote work.
Description: Our Client, a content delivery network, is looking to hire Security Operations Center Technician in Cambridge, MA.
Responsibilities include but are not limited to the following:

Follow workflow procedures of operations center in large global environment;
Participate in day, evening or overnight security operations center shift schedule;
Identify network connectivity and routing issues and escalate appropriately;
Respond to and internally route trouble tickets via support queues;
First contact customer communication for alerting and DDoS mitigation process;
Monitor and respond to all required operational support system events.


Requirements:

Fluency in Japanese;
Experience in a technical support/ facing role (1 year);
Experience working in Linux/Unix environment or RHCT (1 year);
Experience in network protocols HTTP(S), TCP/IP, SMTP, DNS, SSL (1 year);
Experience with security issues and access control mechanisms (Firewall, IDS);
Experience in network troubleshooting and subnetting (preferred);
Experience with DDoS attack types (UDP/ICMP Flood, SYN Flood, HTTP Get Flood, TCP Connection Attack, TCP Flag-based Attacks) (preferred);
Experience with Perl/PHP (preferred);
Experience with security issues and access control mechanisms (preferred);
CISSP, CCNA, ITIL, RHCT or Linux+ Certification (preferred);
Bachelor’s Degree or equivalent.