Job Overview　（Hostess）

Welcome and warmly greet guests on arrival. Answer telephone and manage the efficient and timely seating of our guests to a table that best serves their wishes.

DUTIES AND RESPONSIBILITIES
Warmly and graciously greets all guests upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
When immediate seating is limited, records guest names and number of people in the party.
Call out name and number of the party when tables become available.
Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences (as much as possible) and balancing of customer flow in service stations.
Perform other duties as assigned by the manager on duty.
Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.
Explain the restaurant concept to guests.
Give directions to the restaurant to guest inquiring for it.
REQUIREMENTS
No previous restaurant experience or training required. On the job training will be provided. Experience is a plus.
Must be a team player and demonstrate organizational skills.
Must have excellent interpersonal skills and confidence.
Be able to work in a standing position for long periods of time (up to 5 hours).
Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guests.
May requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting weights up to 20 pounds.
Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.
May be required to work additional hours as dictated by the workload and staffing.
Must be willing to work evenings, weekends and holidays.
Job Type: Part-time　or Full-time